Shipping policy

Shipping Policy

Last Updated: [July 24, 2026]

Thank you for shopping with StreamFlow. We are committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).

Once your order has been processed, you will receive a confirmation email with your shipping details and tracking information.

Please note that processing time is separate from shipping time.

Shipping Times

Estimated delivery times vary depending on your location.

  • United States: Approximately 5–10 business days
  • International: Approximately 7–15 business days

Delivery times are estimates and may vary due to carrier delays, weather, customs processing, holidays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.

From time to time, StreamFlow may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number.

You can use the tracking link provided to monitor your shipment throughout the delivery process.

International Shipping

StreamFlow ships to many countries worldwide.

Customers are responsible for any applicable customs duties, import taxes, or fees required by their country's regulations. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

StreamFlow is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We'll do our best to update your order before it ships, but we cannot guarantee changes once processing has begun.

Lost or Delayed Packages

If your package appears delayed or lost, please contact our support team.

We'll work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

  • Your order number
  • A description of the issue
  • Clear photos of the damaged product and packaging

We'll review your request and determine the appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us.

StreamFlow

Email: support@streamflow.com 

Response Time: 1–2 business days